These Terms and Conditions govern your use of Dracula, operated by Excite Ultra Media Ltd. By registering an account or using any part of this site, you confirm that you have read, understood, and agreed to be bound by the rules set out below. Please read them carefully before proceeding.

Player Eligibility and Account Rules

To register and play on Dracula, you must be at least 18 years of age. These terms apply to adult residents in the United Kingdom, who are eligible to register and participate under the licence issued by the Anjouan Gaming Authority (licence number ALSI-202601040-FI2). It is your responsibility to ensure that online gambling is lawful in your jurisdiction before opening an account.

Each player is permitted to hold only one account. Operating multiple accounts — whether under the same identity or different personal details — is strictly prohibited. If we identify duplicate accounts, we reserve the right to close all associated accounts, withhold pending withdrawals, and void any bonuses or winnings accrued across those accounts. You must ensure that all personal information provided during registration is accurate, complete, and kept up to date. Providing false details may result in account suspension or permanent closure.

You are solely responsible for maintaining the confidentiality of your login credentials. We strongly advise against sharing your password with any third party. Any activity carried out under your account is considered your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify us through our support channels without delay.

Prohibited Activities and Consequences

We do not permit any form of fraudulent play, collusion with other players, manipulation of game outcomes, or the use of automated software, bots, or any third-party tools designed to gain an unfair advantage. Exploiting errors, glitches, or technical faults in any game or system for personal gain is equally prohibited.

Where we have reasonable grounds to suspect that a breach of these rules has occurred, we may suspend or permanently close the account in question, withhold any funds pending investigation, and recover any amounts paid out as a result of prohibited conduct. We may also report relevant activity to the appropriate regulatory or law enforcement bodies where required.

Deposits, Bonuses, and Withdrawals

The minimum deposit and minimum withdrawal amount is £20. Withdrawal requests are typically processed within 0 to 48 hours, subject to standard verification checks. We reserve the right to carry out identity and payment verification before releasing any funds, in accordance with our obligations under applicable regulations.

Bonuses are subject to specific terms at the point of activation, including wagering requirements of 35 times the bonus amount. Bonus validity periods range from 7 to 30 days depending on the promotion. A maximum bet limit of £5 per spin or hand applies while a bonus is active. Slots contribute 100% towards wagering requirements; live dealer games have a reduced contribution or may be excluded entirely. Failure to comply with these conditions may result in the forfeiture of the bonus and any associated winnings.

Updates to These Terms

We may update these Terms and Conditions from time to time. Where changes are material, we will take reasonable steps to notify you, which may include a notice on the site or communication to your registered contact details. Continued use of Dracula following any update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the site and contact our support team to close your account.

If you have a dispute arising from your use of Dracula, we encourage you to contact our support team in the first instance so that we can attempt to resolve the matter directly and fairly.